Privacy Policy

Email Address

when you first register with us we ask for your email address. address is used to communicate important information about account such as payments due or reset password. in addition if have chosen remain part of our mailing list send newsletter and offers promotions from ourselves carefully selected partners products services that are relevant you. at the end newsletters always provide opportunity remove yourself list.

If you choose to become a member of one our vendor’s sites, you are agreeing to disclose your email address to that Norman Goodfellows vendor, referred to from now on as a site operator. Through Norman Goodfellows, a site operator can choose to mail individual members, groups of members or the entire membership of the site. When you join a site operator's site and submit your email address, it is entirely at your own responsibility and Norman Goodfellows is in no way liable for the disclosure of this information. Please review the site operator's privacy policy to see how they will treat your private details.

Personal Information, Browser Details and Login Times

Should you choose to purchase with Norman Goodfellows, we or our partners may ask you some additional personal questions required for delivery of the products and payment purposes. We also collect data about your browser, login times and IP addresses when you visit any Norman Goodfellows sites, as part of our traffic statistics service. This information is only used in aggregated form - no user is individually identifiable from the data we disclose. It is used by us to understand our customers better and to ensure we focus our development on satisfying the needs of our users.

Credit/Debit Card Details, Billing Address and Payment History

Cheques and EFTs orders are handled via our bank. When you pay you are asked for your billing details and address. Billing information is kept safe and may be used to assist with customer service enquiries. Under no circumstances are these details disclosed to any third parties. We do not store credit card numbers or security details.

Customer Service Correspondence

We offer an email support service to our customers and partners. You will be sending a query from an email address that we will use to correspond with you to resolve your case. This information and any correspondence between you and our customer service team are kept entirely confidential and are not disclosed to any third parties.

Police Investigation

Any of the information collected by us may be disclosed to the authorities as part of any investigations into any illegal activities that may take place on the Norman Goodfellows service, as governed by SA law.

What About Cookies?

Cookies are small pieces of information that are stored by your browser on your computer. Only the information that you provide, or the choices you make while visiting a Web site, can be stored in a cookie. Allowing a Web site to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it. Our cookies do not contain any personally identifying information, but they do allow us to remember your login details and therefore offer you a personalized service without you having to log in on every visit. If you prefer not to use cookies, you can choose not to have your login details remembered on logging in or you can disable the feature in your browser.

Your Consent 

By registering with Norman Goodfellows and using our services, you consent to the collection and use of this information by us in the ways detailed above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. If you have any specific questions about our privacy policy, please contact us.