when you first register with us we ask for your email address. address is used to communicate important information about account such as payments due or reset password. in addition if have chosen remain part of our mailing list send newsletter and offers promotions from ourselves carefully selected partners products services that are relevant you. at the end newsletters always provide opportunity remove yourself list.
Personal Information, Browser Details and Login Times
Should you choose to purchase with Norman Goodfellows, we or our partners may ask you some additional personal questions required for delivery of the products and payment purposes. We also collect data about your browser, login times and IP addresses when you visit any Norman Goodfellows sites, as part of our traffic statistics service. This information is only used in aggregated form - no user is individually identifiable from the data we disclose. It is used by us to understand our customers better and to ensure we focus our development on satisfying the needs of our users.
Credit/Debit Card Details, Billing Address and Payment History
Cheques and EFTs orders are handled via our bank. When you pay you are asked for your billing details and address. Billing information is kept safe and may be used to assist with customer service enquiries. Under no circumstances are these details disclosed to any third parties. We do not store credit card numbers or security details.
Customer Service Correspondence
We offer an email support service to our customers and partners. You will be sending a query from an email address that we will use to correspond with you to resolve your case. This information and any correspondence between you and our customer service team are kept entirely confidential and are not disclosed to any third parties.
Any of the information collected by us may be disclosed to the authorities as part of any investigations into any illegal activities that may take place on the Norman Goodfellows service, as governed by SA law.
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