OUR SERVICES

At Norman Goodfellows we pride ourselves on a customer service experience second to none. Whether you are browsing our stores, calling with an urgent order or planning that big party, we are here to help.

DELIVERY SERVICES

Norman Goodfellows delivers to Johannesburg city and Midrand. National delivery to all major centres which include Durban, Cape Town, Bloemfontein, East London, George, Kimberley, Nelspruit, Port Elizabeth, Pietersburg, Pietermaritzburg.  

Please note that in the case of a function or event, a delivery charge will be calculated after the date and charged to the overall bill. Please ensure that there is a responsible person at your premises or venue, available to sign on delivery and collection of the goods. Norman Goodfellows will only be held responsible for the goods that are signed for on the invoice and collection note. Website orders may not be collected from Norman Goodfellows stores and a delivery fee will be charged per web order.

INTERNATIONAL DELIVERY SERVICE

Norman Goodfellows is able to offer international delivery to most locations around the world. If you would like to take advantage of this service, please do not hesitate to email Prosper on [email protected]

USA Gift Packs

Europe Gift Packs

GIFT WRAP SERVICE

Norman Goodfellows offers a gift wrapping service on any product purchased online. All gifts are tastefully wrapped and feature a greeting card for your personal message. If you order your gift via the website, simply email [email protected] or call us and specify your order number. Tell us which products require wrapping, and what you would like to say and we will write it in the card for you.

We welcome your feedback

If you have feedback on your experience and you would like to share it with one of the Norman Goodfellows directors, please email [email protected].

CELLAR APPRAISALS & BROKERAGE

Norman Goodfellows offers a cellar appraisal and brokerage service. Valuations of existing cellars are done for a percentage of the value of the cellar, or if you are in possession of an existing cellar that you feel requires freshening up, advice on what to drink when, re-sales of entire cellars or parcels of wine out of your cellar, we are more than happy to assist.

FREIGHT SERVICES

Sending fine wine and spirits overseas? Trust Norman Goodfellow’s to get your purchase or gift delivered safely and with the minimum of fuss